4 Myths About Telehealth

In the midst of the anxiety, stress, and isolation experienced by many individuals since the COVID-19 outbreak, an urgent need has arisen to offer effective and accessible therapy to those who need it. Telehealth services—which involve engaging in therapy over video or audio based platforms such as Zoom—have rapidly expanded to meet this growing need, allowing many individuals to receive the psychological support they need in the comfort of their own homes. As you may not have teleconferenced with your therapist before it is understandable that you might be sceptical or concerned about the capability of Telehealth services to meet your needs. Below are some of the common myths about therapy via Telehealth. 

Myth 1. Telehealth is less effective than face-to-face sessions

Research actually suggests that Telehealth therapy can have comparable outcomes to face-to-face therapy for individuals with a broad range of challenges, such as anxiety, depression, obsessive compulsive disorder, post-traumatic stress disorder, and panic disorder. 

Myth 2. Telehealth is less personal than face-to-face therapy

While experiencing your first session via Telehealth may feel unfamiliar, it is unlikely that it will impact your ability to connect with your therapist. In fact, research has found that the therapeutic relationship developed between clients and therapists via videoconferencing can be at least equally as strong as face-to-face settings, and that many clients are satisfied with therapy via videoconferencing. 

Myth 3. Telehealth is too complicated to set up

Telehealth can be accessed through laptops and tablets, or mobile phones with cameras. The process of setting up your device for your session is brief and simple, and our staff at the Clinical Psychology Centre can help you get started. 

Myth 4. Telehealth is not secure

Health professions such as psychologists are ethically and legally obliged to protect your privacy and confidentiality, regardless of whether you are receiving therapy in a face-to-face or Telehealth setting. Telehealth sessions at the Clinical Psychology Centre are conducted using the medical, encrypted and HIPAA (Health Insurance Portability and Accountability Act) compliant version of Zoom.